Flexible, Full-featured Telephone Systems For Offices & Businesses
In many cases, your telephone system is the first thing people will experience when dealing with your business.
• Does it show your company in a good light?
• Is it set up so your clients have a good experience?
• Does it help maximize employee productivity?
Let us show you how a phone system should be set up!
Experience the simplicity of having an experienced company to handle all aspects of your communication systems, letting you focus on running your business.
Need support for your Definity, Partner, Legend, Magix, or Nortel communications system? Need a completely new or upgraded Avaya telephone system? Andromeda provides the technology answers that you are looking for. And with our extensive history in both data and voice network services, we are uniquely positioned to transition your business communications to utilize the latest PC/computer user interfaces for voice systems!
Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.
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Andromeda Experience and Avaya's IP Office Phone System—a Great Combination!
Let Andromeda be your gateway to all the time-saving, business-promoting benefits that the latest Avaya phone system, IP Office, has to offer:
- Unified Communication: seamless blend of desktop, mobile, voicemail, IM, presence, conferencing, calendaring, email...
- Caller Attended Meet-Me Conferencing
- One-X Portal: Presence, Instant Messaging...
- Mobility: Twinning, Find me/Follow me
- Call Center: Agent Login, Call Queuing...
- Custom Call Reporting – Comprehensive Real-time Call Statistics
- Wallboard – Real-Time Agent Statistics
- Contact Store, Call Recording and much more!
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Hybrid PBX and IP Phone Systems
We are a certified dealer for both traditional PBX systems and true, IP-based VoIP such as Avaya's IP Office Suite. The beauty of these systems lies in their very extensive feature set (over 800 features) and their mix-and-match capabilities. Each system can mix analog, digital and IP phone sets to match almost any application. Also, each system has extensive functionality built-in for incorporating branch offices, work-at-home employees and other remote workers.
We spend a great deal of time understanding all your requirements, so we can select the system and functions that are exactly what you need.
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The Phones Become the Network
If you are considering an IP-based telephone system, it is important to
understand these systems are more data systems than phone systems. Unlike a
traditional PBX system, a VoIP system puts a significant burden on your data
network, and requires specific equipment and configuration to ensure
everything is running properly.
Many traditional telephone service companies lack the skills to properly install and maintain a VoIP system. Andromeda Technology Solutions excels in all aspects of voice and data, and will ensure you get the system that is right for you.
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Maintaining Legacy Phone Systems
We can provide ongoing support and maintenance for almost every type of telephone system. Panasonic, Nortel, Avaya, ComDial, Toshiba, Samsung, NEC just to name a few. If you would like to experience service from a truly customer-focused organization, call us the next time you need some telephone work on your existing system.
Andromeda Tech Press
As part of our service, it is important to keep our client-partners well informed on IT developments, news, and best practices. Here is just a sampling of typical items from our Tech Press archive:
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Just call: 815.836.0030 or fill in the Request Form below:
If you need:
A Panasonic IP Office Phone System in Chicago
Unified Communication (Voicemail to Email) in NE Illinois
Call Center Setup
Phone System Instant Messaging
...any combination of sales, installation, and service for Panasonic telephone systems throughout northern Illinois and NW Indiana
...this is where you
need to be!